Terms of Service

Terms of Service

Last updated: 11 August, 2026

The terms and conditions that govern the use of the Mantraadhi website and its services.

Welcome to Mantraadhi (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your use of our website [www.mantraadhi.com] and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

01 Introduction

Mantraadhi is operated by [Company Legal Name / Proprietor Name], registered at [Registered Business Address]. For any questions regarding these Terms, contact us at [support email] or [support phone number].

02 Definitions

  • “Website” refers to mantraadhi.com and all its pages.
  • “User,” “you,” “your” refers to any person accessing or using the Website.
  • “Products” refers to items listed for sale on the Website.

03 Use of Website

You agree to use this Website only for lawful purposes. You must not:

  • Use the Website in any way that violates applicable Indian laws.
  • Attempt to gain unauthorised access to any part of the Website or its systems.
  • Post or transmit any harmful, misleading, or infringing content.

04 Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities under your account.

05 Products & Pricing

  • All product descriptions, images, and prices are as accurate as possible but may change without prior notice.
  • Prices listed are in Indian Rupees (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout.
  • We reserve the right to limit quantities or refuse any order at our discretion.

06 Orders & Payments

  • An order is confirmed only after successful payment via the available payment methods (UPI, Cards, Netbanking, etc.).
  • Payments are processed through a secure third-party payment gateway (Razorpay). We do not store your card or banking details.
  • In case of payment failure after debit, the amount is usually auto-refunded by the payment gateway/bank within 5–7 working days.

07 Shipping & Delivery

  • We ship to addresses within [India / specific regions].
  • Estimated delivery timelines will be shown at checkout and may vary due to logistics or unforeseen circumstances.
  • Risk of loss and title for Products pass to you upon delivery to the shipping carrier.

08 Returns, Refunds & Exchange Policy

  • Returns are accepted within [15] days of delivery, provided the product is unused, in original packaging, and undamaged.
  • To initiate a return, contact [support email] with your order number.
  • Refunds will be processed to the original payment method within [X] business days after the returned item is received and inspected.
  • Non-returnable items (if any): [list, e.g., customized/personalized products].

09 Cancellation Policy

Orders can be cancelled before they are shipped by contacting [support email/phone]. Once shipped, orders cannot be cancelled but may be eligible for return as per Section 8.

10 Intellectual Property

All content on this Website — including the Mantraadhi name, logo, images, text, and design — is the property of [Company Legal Name] and is protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use any content without prior written permission.

11 User Conduct

You agree not to misuse the Website, including but not limited to posting fraudulent reviews, attempting to hack the site, or infringing on the rights of other users or the company.

12 Limitation of Liability

To the maximum extent permitted by law, Mantraadhi shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or Products purchased, beyond the value of the order in question.

13 Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [City, State].

14 Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, the details of the Grievance Officer are provided below:

Grievance Officer: [Name]

Email: [grievance email]

Address: [Registered Address]

Response Time: We will acknowledge your complaint within 48 hours and resolve it within 30 days.

15 Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes acceptance of the revised Terms.

16 Contact Us

For any questions about these Terms, please contact:

Email: [support email]

Phone: [support phone]

Address: [Registered Address]

Shopping Cart